Formal Vs. Informal Phone Calls
Watch this video with two different phone calls.
Call 1
A: Hello.
B: Hey is Sasha there?
A: Yeah who’s this?
B: It’s Pip.
A: Hang on just a second. Sasha. Phone’s for you.
C: Who is it?
A: It’s Pip.
Call 2
A: Good afternoon, this is Rachel. How may I help you?
B: Hello. Is Mr. Savinov available?
A: May I ask who’s calling?
B: My name is Mr. Wilson.
I’m calling in regards to our meeting this week.
A: Would you mind holding for a minute Mr. Wilson?
B: Not at all.
A: Thanks so much.
Leaving a Message
A: Hello.
B: Hi, May I speak to Ana please?
A: I’m sorry. Ana’s not here right now. May I ask who’s calling?
B: This is Mike, her coworker.
A: Hi Mike. Would you like to leave a message?
B: I’m sorry. Could you repeat that please?
A: Sure. Would you like to leave a message?
B: Yes. Can you ask her to call me? My number is 203-441-7786. I’m calling because I’m sick and I want to know if she can work for me tonight.
A: Ok. I’ll give her the message. She’ll be home soon.
B: Thanks so much. Bye.
A: Bye.
Common Phone Expressions
Taking a Message
Would you like to leave a message? Yes. Can you ask her to call me? My number is……
Can I take a message? No thank you. I’ll call back later.
Ok. I’ll let her know you called.
Ok. I’ll give her the message.
Pronouncing Phone Numbers
When we say our phone number, we say each number separately. We often pronounce the number zero as “oh”, especially in the area code. Use a dash when you write your phone number. Pause when you see the dash.
203-954-6872 860-114-9388 475-004-3321
Pronouncing Addresses
Watch this video with two different phone calls.
Call 1
A: Hello.
B: Hey is Sasha there?
A: Yeah who’s this?
B: It’s Pip.
A: Hang on just a second. Sasha. Phone’s for you.
C: Who is it?
A: It’s Pip.
Call 2
A: Good afternoon, this is Rachel. How may I help you?
B: Hello. Is Mr. Savinov available?
A: May I ask who’s calling?
B: My name is Mr. Wilson.
I’m calling in regards to our meeting this week.
A: Would you mind holding for a minute Mr. Wilson?
B: Not at all.
A: Thanks so much.
Leaving a Message
A: Hello.
B: Hi, May I speak to Ana please?
A: I’m sorry. Ana’s not here right now. May I ask who’s calling?
B: This is Mike, her coworker.
A: Hi Mike. Would you like to leave a message?
B: I’m sorry. Could you repeat that please?
A: Sure. Would you like to leave a message?
B: Yes. Can you ask her to call me? My number is 203-441-7786. I’m calling because I’m sick and I want to know if she can work for me tonight.
A: Ok. I’ll give her the message. She’ll be home soon.
B: Thanks so much. Bye.
A: Bye.
Common Phone Expressions
Taking a Message
Would you like to leave a message? Yes. Can you ask her to call me? My number is……
Can I take a message? No thank you. I’ll call back later.
Ok. I’ll let her know you called.
Ok. I’ll give her the message.
Pronouncing Phone Numbers
When we say our phone number, we say each number separately. We often pronounce the number zero as “oh”, especially in the area code. Use a dash when you write your phone number. Pause when you see the dash.
203-954-6872 860-114-9388 475-004-3321
Pronouncing Addresses